How to Improve Your Critical Thinking Skills in 15 Steps

How to Improve Your Critical Thinking Skills in 15 Steps

We live in an exhilarating business world filled with complex problems that demand top-notch solutions. As business owners, we’re the quarterbacks on the field, expected to navigate our teams through this minefield with agility and precision. What’s the secret weapon that makes this possible? Critical thinking.

Our ability to analyze situations, understand different perspectives and make informed, thoughtful decisions sets the stage for success. But, let’s face it – not all of us are born philosophers. The good news is that, like any other skill, critical thinking can be honed and improved with practice.

So, if you’re ready to elevate your game and become a more effective leader, let’s dive into these 15 actionable steps to becoming a better critical thinker in 2023 and beyond.

What is Critical Thinking?

Before we jump into the ‘how’, let’s first understand the ‘what’. Critical thinking is the ability to objectively analyze and evaluate a situation or problem to form a judgment. When defining critical thinking, it’s important to understand that it’s not just about finding answers, but asking the right questions.

It’s about assessing the validity of a claim or an argument, recognizing biases, and examining the evidence to reach a logical conclusion. In the business world, critical thinking can help you to make tough decisions, solve complex problems, and navigate uncertainties. It’s the lighthouse in the fog of challenges that guides you to effective decision-making.

Main Characteristics of a Critical Thinker - Brad Sugars

What Are the Main Characteristics of a Critical Thinker?

A critical thinker doesn’t just embody the definition of critical thinking; they also exhibit a set of soft skills that allow this thought process to thrive. These qualities enable them to dissect complex problems, analyze information objectively, and make reasoned judgements that benefit their business. Let’s delve into the defining characteristics of a critical thinker.


The capacity for reasoning is one of the most important critical thinking skills. Reasoning is about taking the information at hand, breaking it down, and making sense of it. It’s the ability to connect the dots, discern patterns, and see the bigger picture.

A critical thinker uses both inductive and deductive reasoning to form logical arguments. Inductive reasoning is about making broad generalizations from specific observations, while deductive reasoning starts with a general statement and seeks to prove it true through specific observations.

As a business owner, your reasoning skills help you make strategic decisions and solve problems effectively. Whether you’re interpreting financial data, strategizing a marketing campaign, or navigating a difficult negotiation, reasoning is your beacon. It’s about pulling together the threads of information and weaving them into a coherent, logical fabric that guides your decisions.

Relevant Argumentation

Relevant argumentation is also one of the key critical thinking skills. A strong argument is one built around relevance – linking each of your points directly back to your core thesis. This skill is about not just making an argument but making it impactful and persuasive. It’s about filtering out the noise and focusing on the points that matter.

In the business context, whether you’re advocating a new strategy, negotiating a deal, or making a sales pitch, relevant argumentation is key. It helps you drive your point home clearly and convincingly, ensuring your audience understands your perspective and sees the value in it.

Systematic Way to Problem-Solving

One of the top critical thinking skills involves adopting a systematic approach to problem-solving. It’s about breaking down complex problems into manageable parts and tackling them logically and efficiently. A systematic approach begins with defining the problem clearly. It’s about understanding the ‘what’, ‘why’, and ‘how’ of the situation.

Next, you formulate possible solutions or strategies based on the information at hand. This involves brainstorming, researching, and consulting with colleagues or experts. Once you have a list of potential solutions, evaluate them based on their viability, cost, and impact. This step requires careful analysis and forward thinking. After you’ve selected the best solution, it’s time to implement it and monitor the results.


Dispositions play a pivotal role in the process of critical thinking. They are the mental and emotional habits that shape how we approach problems and make decisions. For a critical thinker, these dispositions often include a sense of curiosity, open-mindedness, skepticism, and humility.

A curious mind questions everything, always seeking to learn and grow. Open-mindedness allows you to consider different perspectives and be receptive to new ideas. Skepticism keeps you from accepting information at face value, urging you to dig deeper and validate the facts. Lastly, humility helps you acknowledge your limitations and be willing to learn from others.

As a business leader, cultivating these dispositions can significantly help you build your critical thinking skills, make better decisions, and enhance team interactions.


Inference is a fundamental aspect of developing critical thinking skills that empowers you to draw conclusions based on information that may not be explicitly stated. It involves reading between the lines, identifying hidden patterns, and making informed conjectures. Inference goes hand in hand with observation – you observe a situation, gather information, and then derive inferences based on that information.

In the realm of business, inference plays a pivotal role in various areas such as market research, financial forecasting, and strategic planning. For instance, if your product’s sales have consistently been on the rise in a specific region, you might infer a growing market demand or the effectiveness of your latest marketing campaign. Similarly, if an employee’s performance has been declining, you could infer potential personal issues or dissatisfaction with work conditions.

While inference is a powerful tool, it is crucial to base your conclusions on solid data and logical reasoning rather than mere assumptions or hunches. It is essential to remain open to revising your inferences as new information becomes available. Like other critical thinking skills, inferencing improves with practice, so continue honing this skill to enhance your decision-making prowess.


Metacognition, often referred to as “thinking about thinking,” forms the final cornerstone of critical thinking. It encompasses being aware of your cognitive processes, comprehending how you learn and make decisions, and adapting these approaches as necessary. Metacognition resembles having a personal coach, observing your performance from the sidelines, and providing guidance on improvement.

As a business leader, self-awareness is paramount. Are you a visual learner, or do you grasp concepts more effectively through reading or discussion? Do you rely on instinct when making decisions, or do you require time for contemplation? Understanding your cognitive strengths and weaknesses can assist you in leveraging your abilities while compensating for any deficiencies. For instance, if you tend to make intuitive decisions, you may need to exert more effort in conducting thorough, data-driven analyses. Conversely, if you are meticulous and analytical, trust your gut instincts more.

Analytical Thinking

Analytical thinking is a vital component of critical thinking that allows you to dissect complex situations, understand their underlying issues, and draw conclusions based on logic. It involves the ability to see patterns, relationships, and trends in data or information, enabling you to make sense of it and form an accurate view of the situation.

In terms of business, this skill is crucial in making informed decisions that are effective and beneficial. For instance, you might analyze market trends and customer behavior data to decide on the next product to launch or your marketing campaign strategy.

Analytical skills also involve the ability to validate and verify your assumptions. It’s important to be thorough and precise, cross-checking information and ensuring its accuracy before making any significant decisions. This process of validation helps you avoid costly mistakes and make decisions that are more likely to yield positive outcomes.


Self-regulation is an essential aspect of critical thinking that requires you to monitor and control your thought processes, emotions, and behaviors. It’s about remaining objective, identifying biases, and maintaining emotional balance while making decisions or solving problems. In the business world, this skill is invaluable.

For instance, when dealing with a difficult client or facing a challenging decision, self-regulation helps you stay calm and level-headed, preventing impulsive actions that could potentially harm your business. It encourages you to take a step back, evaluate the situation objectively, and make a decision based on logical reasoning rather than emotional impulses.

Moreover, self-regulation involves being accountable for your decisions and actions. If a decision doesn’t pan out as expected, instead of blaming external factors, you should introspect and identify what you could have done differently. This mindset of accountability fosters continuous learning and improvement, helping you grow as a leader.


Having an open mind is the willingness to consider different ideas, perspectives, and possibilities. It’s the ability to challenge your own beliefs, step out of your comfort zone, and approach situations with a receptive attitude. In the realm of business, this can be a game-changer. It allows you to stay adaptable in a rapidly changing market, embrace innovative ideas, and foster a culture of diversity and inclusion in your organization.

For example, when forming a new business strategy, instead of sticking to tried-and-true methods, you might consider new and unconventional approaches. When receiving feedback, you’re more likely to accept constructive criticism and make necessary changes rather than dismiss it defensively.

Remember, having an open mind isn’t about blindly accepting every idea that comes your way. It’s about giving fair consideration to different ideas, assessing them critically, and then making an informed decision. Like all critical thinking skills, it can be cultivated. So, challenge your assumptions, actively seek diverse perspectives, and stay open to new experiences. As you practice adopting an open mind, you’ll find yourself better equipped to navigate the uncertainties and complexities of the business world with agility and grace.

Unbiased Observation

Unbiased observation is the practice of viewing situations, people, and events without letting personal beliefs, stereotypes, or preconceived notions cloud your judgment. This is a crucial aspect of critical thinking, especially in the business world. For example, when reviewing the performance of a team member, an objective observation allows you to assess their work based on factual evidence rather than letting personal likes or dislikes influence your evaluation. This objectivity not only leads to fair judgments but also fosters trust within your team.

Similarly, objective observation can be instrumental when assessing competition or market trends. Instead of letting past experiences or preconceptions determine your perspective, unbiased observation requires you to base your analysis on present facts and evidence. It’s about seeing things as they are, not as you believe or wish them to be.

Critical Thinking Skills - Brad Sugars

15 Steps to Improve How You Think Critically

The following section is designed to help you showcase your critical thinking skills, and explore how these skills might be honed and maximized. Get ready to unlock your potential, challenge your cognitive abilities, and make your thought processes sharper, clearer, and more efficient. Let’s go!

1. Identifying the Problem

Critical thinking starts with identifying the problem. This sounds straightforward, but often in business, we can get entangled in symptoms instead of addressing the core issue. Whether it’s a dip in sales, a problematic team dynamic, or a failed marketing campaign, it’s crucial to pinpoint the real challenge at hand rather than just tackling the surface-level symptoms.

A problem well-defined is a problem half-solved. To effectively identify the problem, start by asking fundamental questions like, “What exactly is the issue?”, “Why has this become a problem now?”, and “What are the impacts if it’s not solved?”.

Make sure to make conclusions based on the information you gather and to keep an open mind. Remember, the goal isn’t to find immediate solutions but to understand the problem fully. This understanding will then guide the subsequent approach to the problem, ensuring that you’re addressing the actual issue rather than its manifestations. As you practice this skill, you’ll become more adept at getting to the root of problems, helping you make more effective decisions and strategies in your business.

2. Research

Critical thinking requires research. It’s all about gathering and processing information that will help you make better decisions. This step is crucial, especially in the business world where choices aren’t just about right or wrong – they often involve various shades of gray.

In conducting your research, be methodical and thorough. Aim to gather data from reliable sources, analyzing all the information available to you. It could be market trends, customer feedback, internal performance data, or even insights from your team.

Don’t forget that the purpose of research is not just to collect data, but to understand it, to see the patterns and trends, and to extract meaningful insights. It’s about turning raw data into valuable knowledge that can guide your decision-making process. As you continue to cultivate this skill, you’ll see its impact on your business decisions – they’ll become more strategic, more fact-based, and ultimately, more effective.

3. Judging Relevance

Judging relevance is the foundation for critical thinking, especially in the information age where data is abundant. The challenge is not about the lack of information, but about finding the most relevant and reliable pieces that can help you analyze a situation, make logical connections, outline the next steps, and and solve your business problem. It involves sifting through the sea of data and determining what is relevant to your specific situation. For instance, you may find numerous strategies to boost sales, but not all of them will be applicable or effective for your particular market or product.

Similarly, while analyzing employee performance, certain behaviors might seem problematic, but they may not be relevant to the overall productivity or culture of your team. Therefore, the ability to judge relevance effectively can save you from going down unproductive paths and make your decision-making process more efficient. It’s like choosing the right tools from a toolbox to fix a specific problem.

4. Identify Different Arguments

As a critical thinker, it’s crucial to identify and understand different arguments or perspectives surrounding a particular issue. This skill involves an in-depth analysis of the situation at hand, recognizing the various standpoints, and weighing their merits and demerits. Whether you are brainstorming marketing strategies, solving a business problem, or making a major decision, understanding different arguments allows you to see the big picture and assess the potential outcomes.

For instance, if sales are declining, different team members might present diverse arguments – some might suggest improving product features, others might propose a new marketing strategy, and others might recommend entering new markets. Each argument has its strengths and weaknesses, and it’s your job to understand and assess them. This doesn’t mean you have to agree with all arguments, but rather, you should be aware and considerate of them. Understanding different points of view can broaden your perspective, drive innovative solutions, and lead to more balanced and informed decisions.

5. Evaluate Each Point of View

Strong critical thinkers assess each point of view. This process involves breaking down each argument into its core components and assessing its credibility, logic, and relevance to the problem. It’s about questioning assumptions, checking facts, and identifying any biases that may be influencing the argument.

Let’s say you’re deciding on a new marketing strategy, and several proposed plans on the table require critical thinking. This is where you need to critically examine each plan. Is the proposal based on solid market research? Are the assumptions realistic and backed by data? Does this strategy align with the overall business goals? Are there potential risks or drawbacks that have been overlooked?

6. Question Your Assumptions

Questioning your assumptions is the final step in improving the skills you need for critical thinking. We all have inherent biases and preconceived notions that can cloud our judgment and hinder our ability to make sound decisions.

As a business owner, you must learn to question your assumptions. Maybe you think a certain product will sell well because it’s something you personally like, or you believe a certain marketing strategy won’t work. After all, it failed in the past. These are assumptions that might not hold. It’s important to challenge these beliefs and look at them from an objective standpoint.

Ask yourself if concrete data is supporting your assumptions. Are your beliefs based on facts or personal biases? Could there be other factors at play that you haven’t considered? By questioning your assumptions, you reduce the risk of making decisions based on incorrect or incomplete information. This practice will lead to better decision-making, fostering growth and success in your business.

7. Provide Structured Reasoning Behind an Argument

Providing structured reasoning behind an argument is an integral part of critical thinking. As a business owner, when you present an argument or a solution, it should follow a logical and coherent path that others can easily understand and trace.

This involves presenting your thoughts in a structured manner, starting from the issue at hand, stating your argument or solution, providing evidence or reasons that support it, and concluding with the expected outcome or benefit.

For example, if you argue that investing in a new marketing strategy is necessary, you need to explain why the current strategy is failing, present the new strategy, provide evidence on how it has worked for others or how it addresses the issues with the current strategy, and end with the potential benefits—like increased sales or brand visibility. This makes your argument more compelling, as people can see the logic behind your decision.

team member is explaining a new product feature

8. Practice Active Listening

Active listening is an essential step in improving critical thinking skills. As a business owner, it’s not just about hearing the words spoken, but truly understanding the message being conveyed. It involves paying full attention, asking clarifying questions, and providing feedback.

Let’s say a team member is explaining a new product feature – active listening means you’re not just passively hearing their words, but you’re fully engaged, asking questions to ensure you’ve understood, and giving feedback on their ideas. This allows for a deeper understanding of the issues at hand and fosters a culture of respect and openness. Plus, it often uncovers insights that may have otherwise been missed.

As with all skills, active listening takes practice, but the rewards – like enhanced understanding, improved relationships, and better decision-making – are well worth the effort. So, the next time you’re in a meeting or a discussion, take a step back, listen attentively, and watch as doors to new understandings and opportunities open.

9. Ask Questions

Strong critical thinking requires asking questions. As a business leader, it’s one of your most potent tools. Asking questions allows you to delve deeper into the matter at hand, uncover hidden details, challenge assumptions, and encourage open dialogue. Whether you’re evaluating a new business strategy or reviewing a project update, don’t be afraid to ask questions. What is the reasoning behind this approach? Are there alternative methods we could consider? What are the potential risks or drawbacks? How does this fit into our overarching business goals?

Encourage your team to do the same. A culture where curiosity and critical inquiry are celebrated will lead to better problem-solving, innovative ideas, and more thorough decision-making. But remember, the goal is not to interrogate but to understand better. The more you practice asking insightful questions, the more natural it will become, and the better leader you’ll be. So, don’t hold back – start asking more questions today!

10. Develop Your Technical Skills

Invest in developing your technical skills to help improve your critical thinking skills. As a business leader, enhancing your technical know-how not only helps you keep pace with the ever-evolving business landscape, but also strengthens your ability to analyze complex problems, assess different solutions, and make informed decisions. Whether it’s learning new software, understanding the latest digital marketing strategies, or getting on top of your financial analytics, every new skill adds a layer to your critical thinking skills.

This doesn’t mean you have to become an expert in every field – but having a basic understanding goes a long way. It empowers you to ask the right questions, discern the feasibility of different solutions, and lead your team more effectively. The more you grow and adapt, the more your business does too. So stay curious, stay open, and keep adding to your skills toolbox. You’ll be surprised at how much your critical thinking skill – and your business – can flourish.

11. Identify The Best Solution

Identifying the best solution is the culmination of all your critical thinking efforts. As a business leader, you’re often faced with multiple possible solutions to a problem – but the real trick is to be able to discern the most effective and efficient one. This requires critical thinking skills. You need to make a comprehensive evaluation of all the options and be able to foresee the potential outcomes of each solution in order to come to the best one.

You might find it helpful to create a pros and cons list for each solution or use decision-making tools like a decision matrix or a SWOT analysis. And don’t forget – you have a team for a reason. Use them. Encourage open discussions, value their input, and foster a collaborative decision-making environment. And remember, the ‘best’ solution isn’t always the most obvious one. It’s the one that aligns with your business goals, addresses the problem effectively, and offers the most value. So, take your time, asses thoroughly, and trust your judgment.

12. Present Your Solution

Presenting your solution is the final but equally crucial step in the critical thinking process. As a business leader, it’s not enough for you to identify the best solution; you also need to communicate it effectively to your team, stakeholders, or clients. Clear and concise communication ensures that everyone understands the ‘why’ behind your decision and the benefits it will bring to the business.

When presenting your solution, start by outlining the problem clearly, followed by your thought process that led to the solution. Make sure to highlight the benefits of the solution and how it aligns with the overall business goals. Use visual aids, such as charts, graphs, or process maps, to help clarify complex ideas. Encourage questions and open discussions to ensure everyone is on the same page.

13. Analyze Your Decision

Analyzing your decision is one of the final pieces of the critical thinking puzzle, providing the valuable insights you need to continually improve your decision-making process. Post-decision analysis skills are necessary for reflecting on the solution you implemented, assessing its effectiveness, and considering what you could do differently next time.

Did the decision deliver the expected results? Were there unforeseen consequences? What was the impact on your team and your business? These are the kinds of questions that will help you assess the merits of your decision-making process and the outcome it produced.

14. Determine Data Relevance

Determining data relevance is a critical component in the decision-making process. As a business leader, you’ll often find yourself swamped with data – from sales figures and customer feedback to financial reports and market trends.

However, all information isn’t equally relevant. Honing your critical thinking skills allow you to sift through this mass of information you’re working with and identify what truly matters – the insights that will genuinely impact your decision. Start by clearly defining the decision you need to make, and then pinpoint the specific information that would help you make that decision. This could involves knowing the important key indicators, like revenue growth or customer satisfaction, or it could be more complex, like understanding the implications of a new market trend.

Don’t be afraid to discard data that doesn’t serve your purpose – remember, it’s about quality, not quantity. Use analytical tools and techniques to help you filter and analyze facts and information you need, and don’t hesitate to seek help from your team or a data expert if needed. The ability to determine data relevance is a skill that will greatly enhance your critical thinking and overall decision-making process.

15. Get Professional Coaching

Professional coaching can help you think more critically. A seasoned coach brings a fresh, outside perspective that can help illuminate blind spots and reveal new approaches. They can provide you with the tools and techniques to approach problems systematically, hone your ability to solve problems, make better decisions, and ultimately, drive your business to greater heights.

More importantly, a coach can challenge your thought processes, pushing you to think deeper, question assumptions, and make decisions backed by sound reasoning. They can also hold you accountable, helping you to stay focused and committed to your critical thinking journey.


Developing your critical thinking skills is not a mere luxury; you must be aware that it’s an absolute necessity in today’s intricate business landscape. Whether you are dissecting complex problems, asking the right questions, evaluating data relevance, or learning from each decision, every stride you take toward honing your critical thinking skills plays a pivotal role in propelling your business toward success.

Granted, this journey is no walk in the park, but rest assured that the rewards far outweigh the effort invested. Moreover, do not hesitate to seek guidance along the way – a seasoned coach can offer invaluable insights and tools to navigate this expedition effectively. So, take that first step and embark on your critical thinking journey today. Your business, and indeed your future self, will be forever grateful.


Is critical thinking an important skill?

Absolutely, critical thinking skills are important, especially in the business world. These skills allow you to analyze information objectively, see different perspectives, make informed decisions, and solve problems effectively. By improving your skills, you are better equipped to navigate complex business challenges, innovate, and drive your business towards success.

Even beyond the business realm, being able to think critically is a valuable life skill that can positively impact various aspects of your personal life. It fosters self-improvement, informed citizenship, and personal growth.

Can you train yourself to be a critical thinker?

Yes, critical thinking is a skill that can be trained and developed over time. Like any other skill, it requires dedication, practice, and the right strategies. Start by embracing curiosity and asking insightful questions. To hone your skills, evaluate information, be aware of your biases, analyze facts and figures, challenge your assumptions, think clearly and rationally, and seek diverse perspectives. Consider engaging with complex problems or hypothetical scenarios, and use these as opportunities to practice your critical thinking skills. Engage in self-paced learning, read widely, and take time to think deeply.

You might also consider seeking professional coaching or participating in critical thinking workshops and courses. These can provide structured learning experiences and offer useful tools and techniques to enhance your critical thinking abilities. Finally, make it a habit to reflect on your decisions and learn from them. This ongoing, self-reflective practice is a powerful way to continually improve your critical thinking skill sets. So yes, with the right approach and mindset, you can certainly improve your ability to think critically.

What causes poor critical thinking?

Poor critical thinking can be attributed to a variety of factors. Primarily, a lack of education or training in how to use critical thinking and how to hone those skills can lead to poor decision-making and problem-solving abilities. Additionally, cognitive biases, such as the confirmation bias (favoring information that confirms your existing beliefs) or the availability heuristic (relying on immediate examples when evaluating something), can also hinder critical thinking.

Emotional barriers, such as fear of being wrong or making a mistake, can also prevent people from thinking critically and making rational decisions. Lastly, a lack of willingness to question assumptions, consider alternate perspectives, or challenge established norms can also lead to poor critical thinking. It’s important to be aware of these obstacles and actively work on overcoming them to enhance your critical thinking skills.

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